Support
Write to support@atesensoftware.com in English or Turkish. We usually answer within one business day.
- Say which step went wrong (selecting frames, the CSV, the preview, localizing, the PNG export or the license key) and copy the message the plugin showed.
- Never send passwords or card details. Support will never ask for them.
- How the plugin works: the documentation.
Lost your license key?
Enter the e-mail address you used at checkout. If it has keys, we send them to that address.
Receipts and refunds
Your receipt comes from Paddle. Refunds: see the refund policy.